dbh88 Privacy Policy — How We Protect Your Personal Data
Your privacy matters to dbh88. This policy explains what personal data we collect when you use the dbh88 platform, how we use it, who we share it with, and what rights you have over your own information.
1. Introduction
dbh88 operates an online gaming platform available to adult players in Bangladesh aged 21 and above. In the course of providing our services — which include cricket betting, live casino, slots, crash games, and related account and payment services — dbh88 collects and processes certain personal data about its registered players and visitors to the platform.
This Privacy Policy sets out in plain language how dbh88 collects, uses, stores, shares and protects personal data. We are committed to handling your personal information responsibly and in accordance with applicable data protection principles. By using the dbh88 platform, you acknowledge and accept the data practices described in this policy.
2. What Personal Data We Collect
dbh88 collects personal data in several categories depending on how you interact with the platform. We do not collect more data than is necessary for the purposes described in this policy:
3. How We Use Your Personal Data
dbh88 uses the personal data collected only for legitimate purposes directly related to providing and improving the platform. The specific purposes for which we use your data are:
- Account creation, verification and management — to register your account, verify your identity and age, and maintain your account throughout your time with dbh88.
- Payment processing — to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment methods, and to maintain accurate financial records.
- Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse and any other prohibited conduct on the platform.
- Responsible gaming — to monitor gaming behaviour, provide access to responsible gaming tools, apply deposit limits and self-exclusion periods as requested, and to identify players who may need support.
- Customer support — to respond to your queries, complaints and support requests, and to maintain records of interactions for quality and training purposes.
- Platform improvement — to analyse aggregate usage patterns, identify technical issues, improve game performance, and develop new features that better serve Bangladesh players.
4. Legal Basis for Processing
dbh88 processes personal data only where a legitimate legal basis exists. The four bases on which we rely are:
5. Cookies and Tracking Technologies
The dbh88 platform uses cookies and similar tracking technologies to ensure the site functions correctly, to remember your preferences, and to analyse how the platform is used. The following types of cookies may be active when you use dbh88:
- Essential cookies: required for the platform to function. These handle session management, login state, and security tokens. They cannot be disabled without breaking core platform functionality.
- Functional cookies: store your preferences such as language settings, last visited sections, and responsible gaming tool configurations so you do not have to reset them on each visit.
- Analytics cookies: collect anonymised and aggregated data about how players navigate the platform. This data helps us understand which features are most used, identify friction points, and improve overall platform performance.
- Fraud-detection cookies: part of our security infrastructure. These help identify unusual patterns of behaviour that may indicate fraud, bot activity or multi-accounting and cannot be selectively disabled.
You can manage non-essential cookies through your browser settings. Most modern mobile browsers on Android and iOS allow you to block or delete cookies. Note that disabling essential cookies will impair the functionality of the dbh88 platform.
6. Sharing Your Personal Data
dbh88 does not sell your personal data. We do not share your data with third parties for their own marketing or commercial purposes. We share data only in the limited circumstances described below:
- Payment processors: we share necessary transaction data with bKash, Nagad, Rocket, Upay and other payment providers solely to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
- Game providers: game studios including Pragmatic Play, Evolution Gaming, Spribe and others receive anonymised session data necessary to deliver game functionality. They do not receive your identity or payment details.
- Fraud and security services: we work with third-party fraud detection and KYC verification providers who process data strictly on our behalf and under our instructions for the purposes of platform security and regulatory compliance.
- Legal authorities: if required by applicable law or a valid legal order, dbh88 may disclose personal data to law enforcement or regulatory authorities. We will only disclose the minimum data required to comply with any such order.
All third parties who process personal data on behalf of dbh88 are required to maintain appropriate security measures and to use that data only for the specific purpose for which it was shared. dbh88 does not authorise any third party to use your data for their own independent commercial purposes.
7. Data Security
dbh88 applies SSL (Secure Socket Layer) encryption to all data transmitted between your device and the dbh88 platform. This means that personal data, payment information and login credentials are encrypted in transit and cannot be read by third parties intercepting the connection. Our servers use industry-standard security configurations, access controls and monitoring systems to protect stored data from unauthorised access.
While dbh88 takes all reasonable steps to secure your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and interests, dbh88 will take prompt action to contain the breach and, where required, notify affected players without undue delay. You are also responsible for maintaining the security of your own login credentials.
8. Data Retention
dbh88 retains personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Our standard retention periods are as follows: account data and identity verification documents are retained for the duration of the account relationship and for a minimum of five years after account closure; transaction and financial records are retained for a minimum of five years from the date of the transaction; gaming activity logs are retained for two years from the date of the activity; and support communications are retained for two years from the date of the last interaction.
Where data is no longer required for the purpose for which it was collected and no legal retention obligation applies, dbh88 will delete or anonymise the data in a secure manner. You may request early deletion of certain data by contacting our support team; however, we may decline such requests where retention is required by law or where the data is still necessary to resolve an outstanding dispute or fulfil an active contractual obligation.
9. Your Data Rights
As a player using the dbh88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days:
dbh88 will not discriminate against any player for exercising their data rights. Exercising your rights will not affect the availability of platform services to you, except where the data in question is strictly necessary to provide those services (for example, deleting your identity documents before KYC is complete may delay withdrawal processing).
10. Children and Minors
The dbh88 platform is strictly intended for adults aged 21 and above. dbh88 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account without notice. If you believe that a minor has registered on the dbh88 platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.
11. Changes to This Privacy Policy
dbh88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via email or an on-platform notification. Your continued use of the dbh88 platform after any update constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about how your data is protected.
12. Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how dbh88 has handled your personal data, please contact our support team. We aim to acknowledge all privacy-related requests within 5 business days and to resolve them fully within 30 days. All privacy enquiries are handled by our dedicated data team.
Email: [email protected]
Your Data Is Safe With dbh88
We protect your privacy so you can focus on what matters — enjoying Bangladesh's best online gaming experience. Explore the platform with confidence.